
We are working quickly to get as many of our renovated guest rooms back into inventory so that we can continue to provide a quality experience for each of our valued guest. That is why we are so excited for our current complete hotel renovation that began this past December. You are right, our hotel is showing it's age. Although we do not provide complimentary coffee in our restaurant, we do provide coffee and a coffee maker in each guest room along with complimentary flavored water in our lobby. We have shared your feedback with the appropriate hotel team to ensure our continued improvement going forward. Please accept our sincere apology for any inconvenience that we have caused you. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Good Morning, Thank you for taking the time to provide us with feedback in regards to your recent stay at the Kansas City Airport Marriott. Sincerely, Sharidan McCorkle Marriott Kansas City Airport Upholding our commitment to provide a memorable experience with exceptional service, we hope to have an opportunity to better your experience with us whenever your travels bring you back to Kansas City. Thank you so much for your patience and continued loyalty during this time. We know that once our guest rooms, lobby area and restaurant improvements are complete that you will love our new look and feel.

Your are right, our hotel is showing it's age.

We have shared your feedback with our director of food and beverage to ensure our continued improvement going forward. Good Morning, Thank you for taking the time to provide us with your feedback in regards to your recent stay at the Kansas City Airport Marriott.

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